Client Success Stories

Brahm

"From the get-go Concept appealed - its appearance, flexibility and ease of use meant that we were able to implement the software across the entire company with a relative minimum of effort. Concept is worth the effort of moving providers."
David Henzell, Production Director, Brahm
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Frame

"Being fleet of foot in all areas of our business is an essential part of making our service noticeably better than our peers. Concept has proved to be the catalyst for accelerating and enhancing our decision making processes and has increased our financial visibility, our team productivity and is improving our and our clients' bottom line."
George Cumming, Operations Director, Frame
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Mother

"Our business demands an agency management system that can support our pace of growth, provide seamless integration with our business processes and offer a comprehensive and modern range of functions to meet the needs of our blue-chip clients. Concept stood proud from the field."
Georgina Burden, Group Financial Controller, Mother
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SBW

"Concept is tried and tested and well respected in the market. We simply outgrew our Sage accounts and bespoke job management system and Concept was the obvious choice to support our growth and to give us much improved management information and the flexibility that we need both now and in the future."
Simon Wright, Managing Director
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AKA Promotions

"Concept's rich set of financial management, budget control and extensive reporting functionality integrated with its media booking module, gives us that visibility and control to manage budgets effectively and provide our clients with meaningful spend and control statistics."
Adrian Allen, General Manager, AKA Promotions
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CKR Group

"We are now able to offer high-quality client reporting and make significant efficiencies thanks to the software and service from Concept."
Carol Rogers, CFO, CKR Group
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 Freedman

"Concept has significantly reduced our purchase order processing time and, in 6 months it has enabled us to reduce our accounting team from 5 to 3 people."
Matthew Howes, Managing Director, Freedman International
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Penna Recruitment Communications

"From the outset Concept was the clear choice for us. We needed a system that was modern, intuitive and that would support us with the financial and management information control and visibility that we need to respond to our clients' requirements. Concept will take care of our workflow, freeing us to deal with delivering the best service to our clients."
Brian Cernuschi, Commercial Director, Penna Recruitment Communications
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SMRS

"Concept was best in class amongst the systems we reviewed. The product has a great reputation, a significant following amongst our peers and if offers a time-based, fee income model which is essential to help us respond to changing market and client demands while keeping a close eye on costs and resources.""
Mark Sinclair, Managing Partner
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Alstin Advertising

"Concept is a system that is everything we've envisioned our replacement system could be. Insertion orders, invoicing, accounts payable, accounts receivable, client reporting, media, client and contact databases are all contained within one system. It's the only solution on the market applicable to our industry sector."
Mike Tedesco, Senior Vice President, Alstin Advertising
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The Connect Group

"Concept gives us a solution whereby we are all together on one system, across all of the agency disciplines from production, to completing time-sheets to handling workflow. I am confident that we have invested in the best agency management system in the market."
Rob Hampton, Managing Director, The Connect Group
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Fresh

"We have taken advantage of Concept as an Internet hosted solution and this has liberated us from the IT infrastructure and software management costs typically associated with adopting new systems. This gives us the freedom to underpin our finance function with a comprehensive, intuitive and cost-effective solution that can be accessed from whichever location we chose to work from."
Julie Crane, Finance Director, Fresh

Rufus Leonard

"We have been Concept users for some years and the time was right for us to move to a new version of the software and use that opportunity to shift from an on-premise to a hosted model. Hosted software simply makes sense as it frees us up from administration overheads in managing the software and overseeing upgrades and that is a cost effective decision. Now we can leave the experts to manage and maintain their software and we can get on with delivering brand and digital solutions for our clients"
Will Rowe, Managing Director
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Stafford Long & Partners

"We have been Concept users for more than six years and our business relies on its integrated account and finance management capabilities. However, as with all such systems we had an IT overhead and infrastructure cost to support and maintain it and keep up with new versions. Concept On-Demand changes all of that and frees us up to get on with the business of recruitment communications while the Concept people maintain, manage and host the software for us"
Paul Stafford
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Atticus

"Concept is exactly what we need to underpin our business and investing in a hosted rather than on-premise model makes great sense enabling us to get on with managing our business rather than increasing IT infrastructure and support overheads"
Alan Jones, Managing Director
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Creative Direction

"It's one of my roles as MD to make sure that I enable this team with an integrated agency system that is intuitive, robust and reliable and one that helps us automate the business 'workflow' while allowing us to get on with the business of delivering the best services possible to our clients."
Richard Stephens, Founder and Managing Director, Creative Direction
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GRP

"We needed a system that could provide a seamless integration between our media, production and accounts disciplines.

Concept uniquely provided this capability and has underpinned our growth and success ever since."
Garry Allan Partner, GRP
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The Response Team

"Concept gives us increased visibility through an intuitive, modern, integrated solution that will be used throughout the agency. With Concept's sophisticated reporting we will improve control over costs, time and resource allocation and job profitability. Our clients will benefit from even higher service levels and greater budget management."
Alison Sime, Production Director, The Response Team
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Bernard Hodes Group

"Thanks to Concept we process up to 20,000 media jobs each year with great flexibility and control. Our clients benefit from a very tailored and responsive service that continues to exceed their demands and expectations"
John Wardle, Finance Director, Hodes
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Elvis Communications

"We considered a wide range of options and selected Concept as it uniquely satisfied our broad financial management needs. We sought the recommendation of other agencies and Concept was given very positive endorsements for its scaleability, performance and integration capabilities."
Andrew Gosling, Creative Services Director, Elvis Communications
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RLA Group

"It simply isn't commercially viable to maintain and manage bespoke software when solutions like Concept have been conceived from the ground up to provide all the functionality that an agency could need. Concept takes care of upgrades and added functionality and is flexible enough to handle our needs today and as we continue to expand in the future."
Barry Neeves, Finance Director, the rla group
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33

"ConceptT has been the foundation of 33's business since we began. We are still realising immense business efficiencies from this very extensible and user-friendly system"
Richard Clark, Financial Director, 33
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Black & White Advertising Inc

"Reporting is very important for the successful planning of any organisation and Concept supplies me with the necessary management reports to properly forecast and make informed decisions. The Concept team was very knowledgeable of their product and that has been further endorsed in the excellent post sales support which has made the transition to Concept a very smooth and polished experience."
Keith White, CEO and Co-Founder, Black & White
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Fenix Communications

"As a small, fast growing agency we have sophisticated business demands but little time to spend learning IT systems. Concept has huge breadth of functionality and will grow with the agency as we expand."
Mark Fosbueary, Managing Director, Fenix Communications
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Inferno

"Our account managers find the system easy to grasp and so they do their timesheets willingly. This allows us to have greater visibility of work loads and project income, therefore we are able to make better decisions based on more timely information, and this is impacting our customer service levels."
Marion Sell, Finance Director, Inferno
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WD AD Communications

"Since we first started working with Concept we have grown significantly in terms of our service offering, staffing levels and billings and throughout that time Concept has provided the robust and flexible sales order processing functionality that we required. However, on occasion, we had issues with system downtime caused by the IT infrastructure that supported Concept. Switching to Concept in a hosted environment appeared a simple and easy was to resolve this issue"
Mike Heal, Managing Director
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