Penna Rolls Out Process Improvements with Concept

Lastest version of Concept to smooth job management processes from quotation through to delivery

Chessington, UK – September 5th, 2011 – Concept Integrated Systems, developers of the agency management system, Concept™, has today announced that the global HR services group, Penna, a Concept user for more than 6 years, has begun the roll out of its latest version which will introduce new and improved processes across the business.

Penna first invested in Concept back in 2005 acquiring an agency management system that would automate workflow allowing key staff to get on with the business of delivery. Concept was already known and trusted by Penna to be a robust and modern solution that could satisfy the needs of the agency both then and in the future. That confidence continues to hold true today as the group expands its investment in Concept and rolls outs new functionality across its workflow processes.

Penna recently announced a reorganisation of its recruitment business with Julie Towers joining as new MD of the Recruitment Solutions business. Keith Pilling, commercial and operations director, also a new addition to that team commented, "Concept is as much the right choice for us now as it was 6 years ago. It is geared for our industry and is a perfect fit for Penna." Keith continues, "This new version affords us the opportunity to redefine and improve our processes by using Concepts' strengths in areas such as quotations, timesheets, workflow, capacity planning, order book management and pipeline measurement. These improvements will manifest themselves in improved and more accurate and timely management information that enable us to make better informed decisions for our business and supports our philosophy of putting our customers at the centre of everything we do."

More information on Penna can be found at www.penna.com